Welcome to SehatVaani ("we," "our," or "us"). We value your privacy and are committed to protecting your personal and health-related data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the SehatVaani mobile application.
Purpose of the App: SehatVaani is designed to help users understand their medical reports in simple language, especially in situations where a doctor may not be immediately available.
However, SehatVaani is NOT a replacement for professional medical advice, diagnosis, or treatment. We strongly recommend that users always consult a qualified doctor for final decisions regarding their health. The app is intended only for awareness, early understanding, and temporary guidance.
2. Commitment to Privacy
Your trust is our most important asset. We comply with the Digital Personal Data Protection (DPDP) Act of India and Google Play Developer Policies to ensure your data is handled with the highest standards of security and transparency.
3. Data We Collect
A. Personal Information
Name
Email address
Phone number
B. Health Data (Highly Sensitive)
Uploaded medical reports (PDFs, Images)
Health history provided by you
Symptom trends and insights generated by the app
C. Usage Data
How you interact with the app
Features used and frequency of visits
D. Device Information
Device type, operating system, and unique device identifiers
4. How We Use Data
We use the collected data for the following purposes:
Report Analysis: To convert complex lab results into simple explanations.
Personalized Insights: To track your health trends over time.
Improving AI: To enhance the accuracy of our AI models (anonymized data only).
Notifications: To send reminders for health checkups or report updates.
5. Health Data Handling (CRITICAL)
We treat your medical information as highly sensitive data:
Secure Storage: All health data is encrypted at rest and in transit.
No Selling: We NEVER sell your health data to third parties, advertisers, or insurance companies.
Restricted Access: Only automated systems process your reports. No human has access to your medical files unless explicitly requested by you for support.
6. AI Usage Disclosure
SehatVaani uses Artificial Intelligence to assist in report interpretation. Please note:
The AI is a support tool, not a doctor.
AI-generated insights may not be 100% accurate or complete.
Always verify AI results with a licensed healthcare professional.
7. Data Storage & Security
We use industry-standard encryption (AES-256) and secure cloud servers located in India to store your information. Access is strictly limited to necessary functionality.
8. Data Sharing
We do not share your private data except in the following cases:
By Law: If required by valid legal processes under Indian Law.
Service Providers: Secure partners like Google Play for payments and cloud storage providers who are bound by strict confidentiality.
9. Your Rights (DPDP Act)
Under the India DPDP Act, you have the right to:
Access: Request a copy of the data we hold.
Correct: Update any inaccurate information.
Delete: Request permanent deletion of your account and data.
Withdraw Consent: Stop us from processing your data at any time.
10. Data Retention
Free Plan: Data is stored for a limited time (as specified in your dashboard).
Paid Subscription: Extended storage based on your plan (6 months to Lifetime).
If you cancel your account, your data is permanently deleted within 15 days.
11. Children's Privacy
SehatVaani is not intended for users under the age of 18 without parental supervision.
12. Ads (Free Plan)
The free version of SehatVaani may display ads via third-party providers. These ads help us keep the service accessible but do not have access to your health data.
13. International Users
While SehatVaani is open globally, please note that your data may be processed and stored on servers located in India.
14. Changes to Policy
We may update this policy. Significant changes will be notified via app notification or email.
15. Contact / Grievance Officer
If you have questions or wish to exercise your rights, contact our Grievance Officer: